Privacy policy

This Privacy Policy explains how WM Camping (also referred to below as 'We/Us/Our') collect, store and use your personal data when you browse and use wmcamping.co.uk (the 'Website'), and when you provide us with your personal data. Please read this Privacy Policy carefully.

By accessing, browsing or otherwise using the Website www.wmcamping.co.uk you confirm that you have read, understood and agree to this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use the Website.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). The information we gather about you allows us to process your order and also to offer you the best possible service.

The type of information we will collect about you includes:
•Your name
•Your address
•Your phone number
•Your email address

What we do with the information

The information we gather about you allows us to process your order and also to offer you the best possible service.

•Internal record keeping.
•We may use the information to improve our products and services.
• We may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We will only do this if you have given us express permission to do so.

Commitment to Data Security
Your personally identifiable information is kept on our secure systems.  Only authorised employees, agents and contractors (who are GDPR compliant and have agreed to keep information secure and confidential) have access to this information. 

Any payment transactions will be encrypted using SSL technology.  Payments are made via Sage Pay, on their servers. All payment information is securely encrypted by Sage Pay, who are GDPR compliant.  WM Camping holds no customer payment information other than the order amount on our servers.

Your e-mail address will not be added to our mailing list when you place an order with us.  To be added to our mailing list you will need to complete the GDPR compliant form on our mailing list page, which can be found here.  MailChimp is our e-mail marketing provider.  They store our mailing list on their secure servers, they are GDPR compliant.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

External Links
We use a number of external links on our wmcamping.co.uk site.  For example, we may use videos from YouTube or Vimeo.
Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. 
Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details.  We will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Cookies
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can.  Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our cookies help us:
• Make our website work as you’d expect
• Remember your settings during and between visits
• Improve the speed/security of the site
• Allow you to share pages with social networks like Facebook and Twitter
• Continuously improve our website for you
• Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:
• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass personally identifiable data to third parties

Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you agree with our cookie policy.   Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect. http://www.aboutcookies.org/default.aspx?page=2

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information.  You can find more information regarding Google’s Analytics privacy here www.google.co.uk/intl/en/analytics/privacyoverview

Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at WM Camping, Wealden Forest Park, Herne Common, Herne Bay, Kent, CT6 7LH.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.